Why should I buy asian food using Asian Food Shops rather than elsewhere? Is it possible to send a parcel to a friend as a gift while I get billed instead? What currency are the products shown in? How does the delivery work? How much does the delivery cost? Are the products always available? Why was an item removed from the order? Are the online transactions secure? Chocolate disclaimer Return Policy Terms of use Privacy Policy Can I order by e-mail or fax? Can I ask for a refund? Can I track my parcel? Disclaimer

Why should I buy asian food using Asian Food Shops rather than elsewhere? Asian Food Shops is estabilished in Australia - that is peace of mind for you and adds to the security that what you are ordering is actually Asian food & goods 100% fresh and really from Asia. Having such a large asian population and constantly growing in Australia, we have no difficulty in reaching the original supplies. The original and really tasty supplies. Why risk paying for a fake or a foreign version with modified taste to suit the country it will be delivered to?   Low prices means that you save money and time rather than searching around for asian food at a better deal. We keep our prices as low as possible and make no profit whatsoever on the postal delivery. All prices quoted are direct from Australia Post and are continuously updated.   Fast delivery means to you that your parcel is started once your order is recieved not days later & fast delivered worldwide to you. Your delivery arrives to your doorstep while others are still checking that your order actually arrived by email! We are well known for our quality customer care. Take a look at the map below to see how many satisifed clients we have worldwide! Is it possible to send a parcel to a friend as a gift while I get billed instead? Yes certainly. At the checkout you will be prompted to fill in the "Billing information" (email, address) and the "Shipping Information" (email, address). If you would like to send a gift to somone different than yourself, simply put their details in the "Shipping Information" and insert your personal details only in the "Billing Information" section. Easy. What currency are the products shown in? The currency is in US dollars. The majority of our clients find it much easier to use this currency so we have converted all our prices to US. The convenience is immediately percieved without having to go through confusing exchange rates information. We will always have the lowest prices no matter the currency conversion with shipping added. Asian Food Shop makes no profit whatsoever on delivery charges. How does the delivery work? Easy, once you have completed your selections, you will be automatically logged into the Verisign secure online checkout. Depending on the gross weight of purchase (which you will calculate at the checkout) you will be able to choose a shipping method. We offer International Airmail & Express Post International delivery. Costs vary depending of the Delivery Zone. Asian Food Shop delivers worldwide using Australia Post. Delivery times cannot be guaranteed. How much does the delivery cost? Asian Food Shops delivers using Australia Post and makes no profit whatsoever on post charges. The following tables (as at 3rd March 2008 directly from Australia Post) can serve as a guide for total delivery charges. Cost depends on the delivery zone, weight and the selection between International Airmail (7-10days) and Express Post International (3-7days). Asian Food Shops cannot guarantee delivery times . The Delivery Tables are the following by Australia Post:   International Airmail       WEIGHT   ZONE 1 ZONE 2 ZONE 3 0 – 500g   $12.25 $14.35 $17.45 500g - 1kg     $21.25 $25.45 $31.75 1kg - 2kg   $39.25 $47.65 $60.35 2kg – 5kg   $67.45 $88.45 $114.35 5kg – 7.5kg   $90.95 $122.45 $159.35 7.5kg - 10kg   $114.45 $156.45 $204.35 10kg – 13.5kg   $147.35 $204.05 $267.35 13.5kg – 15kg   $161.45 $224.45 $294.35 15kg – 17.5kg   $184.95 $258.45 $339.35 17.5kg – 20kg   $208.45 $292.45 $384.35   Express Post International   WEIGHT   ZONE 1 ZONE 2 ZONE 3 0g - 2kg     $44.25 $52.65 $65.35 2kg – 5kg   $72.45 $93.45 $119.35 5kg – 7.5kg   $95.95 $127.45 $164.35 7.5kg - 10kg   $119.45 $161.45 $209.35 10kg – 13.5kg   $152.35 $209.05 $272.35 13.5kg – 15kg   $166.45 $229.45 $299.35 15kg – 17.5kg   $189.95 $263.45 $344.35 17.5kg – 20kg   $213.45 $292.45 $389.35   Please note that the maximum parcel weight is 20kg. If you buy more than 20kg, please make 2 or more orders.   Where are Zone 1 - 2 - 3? ZONE 2 Afghanistan   ZONE 3 Albania   ZONE 3 Algeria   ZONE 1 American Samoa   ZONE 3 Angola   ZONE 3 Anguilla   ZONE 3 Antigua and Barbuda   ZONE 3 Argentina   ZONE 3 Armenia   ZONE 3 Aruba   ZONE 3 Austria   ZONE 3 Azerbaijan   ZONE 3 Bahamas, The   ZONE 2 Bahrain   ZONE 1 Bangladesh   ZONE 3 Barbados   ZONE 3 Belarus   ZONE 3 Belgium   ZONE 3 Belize   ZONE 3 Benin   ZONE 3 Bermuda   ZONE 1 Bhutan   ZONE 3 Bolivia   ZONE 3 Bosnia and Herzegovina   ZONE 3 Botswana   ZONE 3 Brazil   ZONE 3 British Indian Ocean Territory   ZONE 1 Brunei   ZONE 3 Bulgaria   ZONE 3 Burkina Faso   ZONE 3 Burma   ZONE 3 Burundi   ZONE 1 Cambodia   ZONE 3 Cameroon   ZONE 2 Canada   ZONE 3 Cape Verde   ZONE 3 Cayman Islands   ZONE 3 Central African Republic   ZONE 3 Chad   ZONE 3 Chile   ZONE 1 China   ZONE 3 Christmas Island   ZONE 3 Colombia   ZONE 2 Comoros   ZONE 3 Congo, Democratic Republic of the   ZONE 1 Cook Islands   ZONE 3 Costa Rica   ZONE 3 Cote d'Ivoire   ZONE 3 Croatia   ZONE 3 Cuba   ZONE 2 Cyprus   ZONE 3 Czech Republic   ZONE 3 Denmark   ZONE 3 Djibouti   ZONE 3 Dominica   ZONE 3 Dominican Republic   ZONE 1 East Timor   ZONE 3 Ecuador   ZONE 3 Egypt   ZONE 3 El Salvador   ZONE 3 Equatorial Guinea   ZONE 3 Eritrea   ZONE 3 Estonia   ZONE 3 Ethiopia   ZONE 3 Falkland Islands (Islas Malvinas)   ZONE 1 Fiji   ZONE 3 Finland   ZONE 3 France   ZONE 3 French Guiana   ZONE 1 French Polynesia   ZONE 3 Gabon ZONE 3 Gambia, The ZONE 3 Georgia ZONE 3 Germany ZONE 3 Ghana ZONE 3 Gibraltar ZONE 3 Greece ZONE 3 Greenland ZONE 3 Grenada ZONE 3 Guadeloupe ZONE 1 Guam ZONE 3 Guatemala ZONE 3 Guinea ZONE 3 Guinea-Bissau ZONE 3 Guyana ZONE 3 Haiti ZONE 3 Holy See (Vatican City) ZONE 3 Honduras ZONE 1 Hong Kong ZONE 3 Hungary ZONE 3 Iceland ZONE 1 India ZONE 1 Indonesia ZONE 2 Iran ZONE 2 Iraq ZONE 3 Ireland ZONE 2 Israel ZONE 3 Italy ZONE 3 Jamaica ZONE 1 Japan ZONE 2 Jordan ZONE 3 Kazakhstan ZONE 3 Kenya ZONE 1 Kiribati ZONE 1 Korea, North ZONE 1 Korea, South ZONE 2 Kuwait ZONE 3 Kyrgyzstan ZONE 1 Laos ZONE 3 Latvia ZONE 2 Lebanon ZONE 3 Lesotho ZONE 3 Liberia ZONE 3 Libya ZONE 3 Liechtenstein ZONE 3 Lithuania ZONE 3 Luxembourg ZONE 1 Macau ZONE 3 Macedonia ZONE 2 Madagascar ZONE 3 Malawi ZONE 1 Malaysia ZONE 1 Maldives ZONE 3 Mali ZONE 3 Malta ZONE 1 Marshall Islands ZONE 3 Martinique ZONE 3 Mauritania ZONE 2 Mauritius ZONE 2 Mexico ZONE 1 Micronesia, Federated States of ZONE 3 Moldova ZONE 3 Monaco ZONE 3 Mongolia ZONE 3 Montserrat ZONE 3 Morocco ZONE 3 Mozambique ZONE 3 Namibia ZONE 1 Nauru ZONE 3 Navassa Island ZONE 1 Nepal ZONE 3 Netherlands ZONE 3 Netherlands Antilles ZONE 1 New Caledonia ZONE 1 New Zealand ZONE 3 Nicaragua ZONE 3 Niger ZONE 3 Nigeria ZONE 1 Niue ZONE 3 Norfolk Island ZONE 1 Northern Mariana Islands ZONE 3 Norway ZONE 2 Oman ZONE 1 Pakistan ZONE 1 Palau ZONE 3 Panama ZONE 1 Papua New Guinea ZONE 3 Paracel Islands ZONE 3 Paraguay ZONE 3 Peru ZONE 1 Philippines ZONE 1 Pitcairn Islands ZONE 3 Poland ZONE 3 Portugal ZONE 3 Puerto Rico ZONE 2 Qatar ZONE 2 Reunion ZONE 3 Romania ZONE 3 Russia ZONE 3 Rwanda ZONE 3 Saint Helena ZONE 3 Saint Kitts and Nevis ZONE 3 Saint Lucia ZONE 2 Saint Pierre and Miquelon ZONE 3 Saint Vincent and the Grenadines ZONE 1 Samoa ZONE 3 San Marino ZONE 3 Sao Tome and Principe ZONE 2 Saudi Arabia ZONE 3 Senegal ZONE 3 Serbia and Montenegro ZONE 3 Seychelles ZONE 3 Sierra Leone ZONE 1 Singapore ZONE 3 Slovakia ZONE 3 Slovenia ZONE 1 Solomon Islands ZONE 3 Somalia ZONE 3 South Africa ZONE 3 Spain ZONE 1 Sri Lanka ZONE 3 Sudan ZONE 3 Suriname ZONE 3 Swaziland ZONE 3 Sweden ZONE 3 Switzerland ZONE 2 Syria ZONE 1 Taiwan ZONE 3 Tajikistan ZONE 3 Tanzania ZONE 1 Thailand ZONE 3 Togo ZONE 1 Tokelau ZONE 3 Trinidad and Tobago ZONE 3 Tunisia ZONE 3 Turkey ZONE 3 Turkmenistan ZONE 3 Turks and Caicos Islands ZONE 1 Tuvalu ZONE 3 Uganda ZONE 3 Ukraine ZONE 2 United Arab Emirates ZONE 3 United Kingdom ZONE 2 United States ZONE 3 Uruguay ZONE 3 Uzbekistan ZONE 1 Vanuatu ZONE 3 Venezuela ZONE 1 Vietnam ZONE 3 Virgin Islands ZONE 2 Yemen ZONE 1 Wallis and Futuna ZONE 3 Zambia ZONE 3 Zimbabwe Are the products always available? Yes unless stated 'out of stock' on the item listed on our website. It might happen that we do not have the particular colour/size of a certain product. In that case we will attempt to contact you to reach an agreement either to proceed with the order or keep it on hold until such items do become available. It is our priority to keep in touch with our Clients, and most of all keep you satisfied! Why was an item removed from the order? Item/items might be removed from your order shipped due to an incorrectly selected weight bracket at the checkout. As stated in the checkout page: "if an incorrect weight bracket is selected, your order will be processed but Asian Food Shops reserves the right to remove item/s from your order to allow for shipment for the bracket chosen". Please pay extra attention when calculating the shipping weight of your order, if you are unsure please send us an email before placing the order. Email us to  aussiefoodshop "AT" yahoo.com.au we are here to help 24/7. We are here to help you, excellence in customer service is our priority. Are the online transactions secure? You may notice when you click to checkout on your website that you are redirected to the URL https://www.secure.systemsecure.com. The 's'  after 'http' indicates 'security'. All information being sent or recieved is using SSL (Secure Sockets Layer). SSL is an advanced encrypption tecnique that will ensure secure data transfer between your browser and our server. As the internet evolves, so will we, by adding new security layers and filters and/or migrating to more sophisticated and latest screening systems. Citymax is our web host and the VeriSign Certificate is shared by all the members. All checkout pages of http://www.AsianFoodShops.com are totally safe using Verisign Secured. Chocolate disclaimer All our products are carefully packed and never exposed to direct sun, the company cannot be held responsible for the melting of products while in transit. The packages are collected from inside our store from the couriers and are not left outdoors waiting for them to be picked up. We put notes on the package stating 'fragile' or 'containing chocolate - not to be left in sun', and keep all products cool before shipping. But, once the products leave our premises, unfortunately we have no control. Return Policy If you are not satisfied with your purchase, please notify Asian Food Shops via e-mail for a return authorization and agreement. We do not accept items returned after 15 calendar days and in any case, that are damaged, not in the condition originally supplied, or due to an incorrect address provided by you. We  are required to state the contents and value of each parcel dispatched. Customs duties may be payable and are the responsibility of the purchaser/receiver of the order.  We advise checking with your local customs agency before placing an order as we do not provide a refund when items are refused due to customs regulations. Please also note that customs may open or inspect your order which may result in a delay. If you have any questions please feel free to contact us at asianfoodshopsATyahoo.com (substitute "AT" with "@") Please post the parcel/item to us at: Aussie Food Shop c/o Calabrese 48/21-27 Meadow Crescent 2114 Meadowbank, Sydney NSW Australia Cost of return cannot be covered by Asian Food Shops. Once we receive and review your package, we will notify you by e-mail. You may return your parcel for refund or replacement within 15 calendar days of the shipment date from Asian Food Shops in Sydney. Postal stamp on your returned parcel will be proof that your parcel was returned within the 15 calendar days. Shipping and handling charges are non-refundable. When you return your item/items,  please indicate the reason for the return. All items shipped by Asian Food Shops must be returned in their original state. You may want to insure your return; we cannot be responsible for lost or misdirected returns by you. Terms of use The entire website is property of Asian Food Shops and may not under any circumstances be adapted, reproduced, performed in public or transmitted in public without the direct consent of Asian Food Shops and its owners. The copyright property includes but is not limited to text, graphics, images and photographs. Asian Food Shops does not guarantee that access to this website is error free or uninterrupted. If due to software error a miscalculation is made on the order, which then ends up to be sensibly different from what should have been the correct calculation, we will attemp to contact you, we will not proceed with shipment of goods until the error is rectified and clarification between Asian Food Shops and Client is finalised. We take no responsability in miscalculations and not accurate total shipping calculations as this may occur. We take no responsbility for product reviews and information given on labels of products. They do not reflect our opinions. Please read the instructions given on the products themselves, and keep to correct dosage. Asian Food Shops cannot be help responsible for misuse of any product, illness caused by any of the products or incorrect use. Privacy Policy Your email address is kept confidential at all times, even if you sign our guest book or write a product review. We will never sell, trade, or rent any information we collect from you to third parties. All transfers between your computer and our site that may include sensitive information are encrypted using SSL technology. When you order from Asian Food Shops, we will collect and maintain your name, e-mail address, shipping address, telephone number. Credit card numbers are not registered or stored. Before placing your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use for your convenience. We suggest to our Customers that when prompted to fill in their details at checkout, they setup an account in order to have their basic details ready for the next order in future. Can I order by e-mail or fax? We are currently setting up all the facilities necessary as well as the security filters. The service will soon be available. In the meantime we have invested in our totally secure Internet checkout  that has extra security filters for your added piece of mind. Can I ask for a refund? Yes of course. We will refund you the total of your order minus an administration fee of $5 (subject to change). Can I track my parcel? In order to be able to track your parcel you must select "Express Post International". Australia Post issues a tracking code which you can use to check directly online. If you select "International Airmail" Australia Post does not issue a tracking code. In any case, if you need more information once you placed the order, send us an email, we are here 24/7 and will answer you shortly! Disclaimer "Asian Food Shops" is not responsible for nor does it give any warranty in respect of any materials, food stuffs, drinks or other supplies which give rise to: any adverse affect on any person due to allergy or intolerant reaction arising from that person’s consumption of any food, drink,object tablet or any othe ritem sold or supplied by "Asian Food Shops"; any damage suffered by any person using any goods supplied by "Asian Food Shops"; any damage suffered by any person in the conduct of any activity relating to goods supplied by "Asian Food Shops";  any loss or damage to any material and goods including food and drink agreed to be supplied by "Asian Food Shops";  which damage occurs in transit, during delivery or in any other manner after the material has left the offices of "Asian Food Shops", You agree to use Our Site http://www.AsianFoodShops.com in a manner consistent with any and all applicable rules and regulations.       You accept that Our Site is provided on an "as is, as available" basis. ALL ARTICLES AND MATERIAL DISPLAYED BY US ON OUR SITE ARE FOR INFORMATION ONLY AND ARE NO SUBSTITUTE FOR SPECIFIC ADVICE.         We may for marketing purposes collect, process and transmit data obtained from and about you in the course of your accessing our site.   Subject to the above, you may not modify, copy, distribute, republish or upload any of the material on our Site without our prior consent in writing. No intellectual property or other rights shall be transferred to you.     To the extent that portions of our Site (such as "chat rooms" or "bulletin boards") may provide users an opportunity to post and exchange information, ideas and opinions ("Postings"), BE ADVISED THAT WE DO NOT SCREEN, EDIT, OR REVIEW POSTINGS PRIOR TO THEIR APPEARANCE ON THIS WEB SITE, and Postings do not necessarily reflect our views. To the fullest extent permitted by applicable laws, we exclude all responsibility and liability for the Postings or for any losses or expenses resulting from their use and/or appearance on our Site. To the fullest extent permitted by applicable laws, we on behalf of our employees, agents, suppliers, and contractors exclude liability for any losses and expenses of whatever nature and howsoever arising, including without limitation any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we has been advised of the possibility of such damages or losses, arising out of or in connection with the use of this our site, products from our site or any web site with which it is linked. You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. We reserve the right to monitor all materials posted on any bulletin board on our sites (“Postings”) and to remove any which we consider in our absolute discretion to be offensive or otherwise in breach of these Terms of Use. You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and all material they contain and that such Postings shall not infringe any proprietary or other rights of third parties. Where we may provide hypertext links to other sites we do so for information purposes only, and such links are not endorsements by us of any products or services in such sites and we accept no liability nor make any endorsement or approval of the same. The Terms of Use contain the entire understanding between us with respect of Our Site and no representation, statement, inducement oral or written, not contained herein shall bind either of us. Should any part of the Terms of Use be declared invalid or unenforceable by a court of competent jurisdiction, this shall not affect the validity of any remaining portion and such remaining portion shall remain in full force and effect as if the invalid portion of the Terms of Use had been eliminated. Any other disputes will be resolved as follows: If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Sydney, Australia. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Sydney, Australia under the rules of the Trade Practices Assocation. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

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ASIAN FOOD SHOP

Delivering Asian Food & Souvenirs Worldwide!

48/21-27, Meadow Cresc 2114 Sydney, Australia • (Tel) +61 424 573 260  asianfoodshops AT yahoo.com  

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 Asian Food Shop is online 365 days a year, 24/7 and all products are true REAL asian